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Privacy Policy

Last updated March 10, 2025

This Privacy Notice for TSG, LLC (doing business as HireCrawl) ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

  • Visit our website at https://www.hirecrawl.com, or engage with us in other related ways (collectively, the "Services").

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at support@hirecrawl.com.

SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with HireCrawl and the Services, the choices you make, and the products and features you use.

Do we process any sensitive personal information? We do not process sensitive personal information.

Do we receive any information from third parties? We do not receive any information from third parties.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

In what situations and with which parties do we share personal information? We may share information in specific situations and with specific parties.

What are your rights? Depending on where you are located geographically, you may have certain rights regarding your personal information.

TABLE OF CONTENTS

  1. WHAT INFORMATION DO WE COLLECT?
  2. HOW DO WE PROCESS YOUR INFORMATION?
  3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
  4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
  5. HOW LONG DO WE KEEP YOUR INFORMATION?
  6. HOW DO WE KEEP YOUR INFORMATION SAFE?
  7. DO WE COLLECT INFORMATION FROM MINORS?
  8. WHAT ARE YOUR PRIVACY RIGHTS?
  9. CONTROLS FOR DO-NOT-TRACK FEATURES
  10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
  11. DO VIRGINIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
  12. DO COLORADO RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
  13. DO CONNECTICUT RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
  14. DO UTAH RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
  15. DO WE MAKE UPDATES TO THIS NOTICE?
  16. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
  17. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

  • names
  • email addresses
  • mailing addresses
  • job titles
  • usernames
  • passwords
  • contact preferences
  • contact or authentication data
  • billing addresses
  • phone numbers

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

  • To facilitate account creation and authentication and otherwise manage user accounts.
  • To deliver and facilitate delivery of services to the user.
  • To respond to user inquiries/offer support to users.
  • To send administrative information to you.
  • To fulfill and manage your orders.
  • To enable user-to-user communications.
  • To manage user accounts.
  • To send you marketing and promotional communications.
  • To deliver targeted advertising to you.
  • To protect our Services.
  • To identify usage trends.
  • To determine the effectiveness of our marketing campaigns.
  • To save or protect an individual's vital interest.

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may need to share your personal information in the following situations:

  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • When we use Google Analytics. We may share your information with Google Analytics to track and analyze the use of the Services. To opt out of being tracked by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout.
  • Other Users. When you share personal information or otherwise interact with public areas of the Services, such personal information may be viewed by all users and may be publicly made available outside the Services in perpetuity.

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

7. DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at support@hirecrawl.com.

8. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on your location, you may have certain rights regarding your personal information, such as:

  • The right to access your personal information.
  • The right to rectify or update your personal information.
  • The right to delete your personal information.
  • The right to restrict processing of your personal information.
  • The right to data portability.
  • The right to object to processing.
  • The right to withdraw consent.

If you would like to exercise any of these rights, please contact us at support@hirecrawl.com.

9. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with the Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).

11. DO VIRGINIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

Under the Virginia Consumer Data Protection Act (VCDPA), Virginia residents have the right to:

  • Confirm whether we process their personal information.
  • Access their personal information.
  • Correct inaccuracies in their personal information.
  • Delete their personal information.
  • Obtain a copy of their personal information that they previously provided to us in a portable format.
  • Opt out of the processing of their personal information for targeted advertising, sale, or profiling.

If you are a Virginia resident and would like to exercise any of these rights, please contact us at support@hirecrawl.com.

12. DO COLORADO RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

The Colorado Privacy Act (CPA) provides Colorado residents with specific rights regarding their personal information. If you are a Colorado resident, you have the right to:

  • Confirm whether we are processing your personal data.
  • Access your personal data.
  • Correct inaccuracies in your personal data.
  • Delete your personal data.
  • Obtain a copy of your personal data in a portable format.
  • Opt out of the processing of your personal data for targeted advertising, sale, or profiling.

To exercise these rights, please contact us at support@hirecrawl.com.

13. DO CONNECTICUT RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

Connecticut's Data Privacy Act (CTDPA) provides Connecticut residents with specific rights regarding their personal information. If you are a Connecticut resident, you have the right to:

  • Confirm whether we are processing your personal data.
  • Access your personal data.
  • Correct inaccuracies in your personal data.
  • Delete your personal data.
  • Obtain a copy of your personal data in a portable format.
  • Opt out of the processing of your personal data for targeted advertising, sale, or profiling.

To exercise these rights, please contact us at support@hirecrawl.com.

14. DO UTAH RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

The Utah Consumer Privacy Act (UCPA) provides Utah residents with specific rights regarding their personal information. If you are a Utah resident, you have the right to:

  • Confirm whether we are processing your personal data.
  • Access your personal data.
  • Delete your personal data.
  • Obtain a copy of your personal data in a portable format.
  • Opt out of the processing of your personal data for targeted advertising or sale.

To exercise these rights, please contact us at support@hirecrawl.com.

15. DO WE MAKE UPDATES TO THIS NOTICE?

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

16. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at support@hirecrawl.com or by mail to:

TSG, LLC
1942 Broadway
STE 314c
Boulder, CO 80302
United States

17. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please submit a request by emailing us at support@hirecrawl.com.